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Delivery Policy


We offer efficient delivery services tailored to meet your needs within Qatar and internationally:

LocationDelivery Timeframe*Cost
Within Qatar24-48 hours unless otherwise stated35 Qatari Riyals
Outside QatarEstimated using UPSFinal costs advised before dispatch via email

*Delivery timeframes for orders within Qatar will be communicated to customers during our working hours following order placement.

Please note: For international shipments, customers are responsible for any customs duty and charges as advised by the delivery service provider.


Return and Exchange Policy


At Inaara by Luqi Arts W.L.L, we strive to ensure your complete satisfaction with every purchase. Please review our return and exchange policy for a smooth and hassle-free experience.

A. Damaged Products Upon Delivery:

In the unfortunate event of receiving a damaged product upon delivery, replacement or exchange should be initiated within 24-48 hours of receiving the item. We prioritize swift resolution to ensure your satisfaction with your purchase.

B. Non-Refundable Exchange Policy (Except for Jewellery):

Our non-refundable exchange policy applies to items returned for reasons other than damage upon delivery, except for jewellery. Please note that jewelry items are NOT eligible for exchange or return under any circumstance except damage upon delivery (Refer to Section A under return & exchange policy).

C. Exchange for Unsatisfactory Products (Excluding Jewellery):

If you are unsatisfied with any other product for any reason, exchange should be initiated within 5 working days from the date of delivery. We aim to address your concerns promptly and provide you with suitable alternatives.

D. Exchange Procedure:

For exchanges, products must be returned in the same condition as received, and they will undergo inspection by our store manager to ensure they are free from damage.

Contact Information:

Thank you for choosing Inaara by Luqi Arts W.L.L. Should you have any inquiries or require further assistance regarding our delivery policy, please do not hesitate to contact us. We are committed to providing you with exceptional service.